Privacy Policy
Last updated: August 14, 2026
This Privacy Policy explains how Faltive (“Faltive,” “we,” “us,” or “our”) collects, uses, shares, stores, and protects personal information when you visit our website, contact us, purchase services, use our subscriptions, or work with us on a project.
1. Who This Policy Applies To
This Policy applies to website visitors, leads, customers, customer team members, vendors, contractors, business partners, and other people who interact with Faltive. Our services are not directed to children.
2. Information We Collect
- Identity and business contact information
- Account and billing information
- Communications and project materials
- Technical, cookie, and analytics information where used
Payment-card information is processed by our payment provider, such as Stripe. Faltive does not store full payment-card numbers.
3. How We Collect Information
We may collect information directly from you, from your company or teammates, from customer-connected systems, from payment and service providers, from referrals, from public business sources, and through website technologies.
4. How We Use Information
We may use personal information to respond to inquiries, manage accounts, provide services, process payments, communicate about projects, maintain security and service quality, comply with legal obligations, improve our services, and send marketing where permitted by law.
5. Legal Bases for Processing
Where required by applicable law, we rely on contract performance, legitimate interests, legal obligations, consent, and the establishment or defense of legal claims.
6. Customer Project Data
When Faltive handles personal information contained in customer systems or project materials, Faltive may act as a processor or service provider on behalf of the customer. The customer is responsible for having a lawful basis to provide that data.
7. How We Share Information
We may share personal information with authorized personnel and contractors, service providers, professional advisers, authorities where required by law, and a successor in a business transaction. We do not share personal information more than reasonably necessary.
8. Service Providers and Subprocessors
We use service providers and subprocessors to help operate our business and deliver services under appropriate confidentiality and security obligations.
9. AI-Assisted Tools
Faltive may use AI-assisted tools with reasonable care. We do not intentionally submit credentials, secrets, full payment-card data, or regulated data to AI tools unless approved and appropriate controls are in place.
10. Cookies and Analytics
Faltive’s website may use cookies and similar technologies for essential functions, analytics, preferences, attribution, or marketing. Where required by law, we will request consent before using non-essential cookies.
11. Marketing Communications
You may unsubscribe from marketing emails at any time. We may still send service, billing, security, legal, or transactional messages.
12. International Transfers
Faltive and its providers may process personal information in countries other than your country of residence, using legally recognized transfer mechanisms where required.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, subject to legal retention requirements.
14. Security
Faltive uses reasonable technical and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure.
15. Sensitive Data
You must not send raw passwords, full payment-card data, government identifiers, health information, or other highly sensitive data through ordinary email, chat, tickets, or design files.
16. Children’s Privacy
Faltive’s website and services are intended for business users and are not directed to children.
17. Your Privacy Rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, objection, or withdrawal of consent. Contact us to exercise your rights.
18. Data Sale or Sharing
Faltive does not sell personal information for money. If advertising or analytics tools are considered “sharing” under certain privacy laws, we will provide any legally required notice and opt-out mechanism.
19. Links to Third-Party Websites
We are not responsible for the privacy practices, security, or content of third-party services.
20. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will show a new effective date.
21. Contact Us
Faltive
Privacy Email: [email protected]
Website: https://faltive.com